Terms & Conditions

Terms for using HRPilot AI, a CodeSurge AI subscription SaaS platform for HR, payroll, and employee management.

Acceptance Of Terms

By accessing or using HRPilot AI, you agree to these Terms & Conditions on behalf of yourself and, where applicable, the company or tenant you represent.

Use Of HRPilot AI

HRPilot AI provides HR, payroll, employee management, leave, attendance, document, reporting, and subscription management tools for authorised business use.

Account And Tenant Responsibility

Customers are responsible for maintaining accurate tenant information, protecting user credentials, assigning appropriate roles, and ensuring that only authorised users access company or employee data.

Subscription And Billing

Subscription charges, taxes, payment gateway charges, renewal terms, and currency may vary based on tenant country, selected plan, payment gateway availability, and applicable laws.

User Roles And Access

Access to screens and data is controlled by assigned roles and permissions. Tenant administrators are responsible for configuring access appropriately.

Data Accuracy Responsibility

Customers are responsible for the accuracy of employee, payroll, attendance, statutory, bank, tax, and company data entered into HRPilot AI.

Payroll Calculation Disclaimer

HRPilot AI helps automate payroll workflows and calculations, but customers must review outputs and ensure compliance with applicable employment, tax, payroll, and statutory requirements before processing payments or filings.

Service Availability

We aim to keep HRPilot AI available and reliable, but service may be interrupted for maintenance, upgrades, hosting issues, third-party outages, payment gateway issues, or events outside our control.

Restrictions

Users must not misuse the platform, attempt unauthorised access, upload malicious content, reverse engineer protected parts of the service, interfere with other tenants, or use HRPilot AI for unlawful purposes.

Intellectual Property

HRPilot AI, CodeSurge AI branding, software, UI, documentation, and related materials remain the property of CodeSurge AI or its licensors. Customer data remains owned by the customer or relevant data owner.

Limitation Of Liability

To the maximum extent permitted by law, CodeSurge AI is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of HRPilot AI.

Termination

Access may be suspended or terminated for non-payment, misuse, security risk, legal requirement, or violation of these terms. Customers may cancel subscriptions according to the cancellation/refund policy.

Governing Law

These terms are governed by the laws applicable in India, subject to mandatory local laws that may apply to customers in their operating country.

Contact Information

For questions about these terms, contact CodeSurge AI for HRPilot AI at codesurgeai@gmail.com, Trivandrum, Kerala, India.