Legal
Privacy Policy
How CodeSurge AI handles information for HRPilot AI customers, users, employees, payroll records, and subscription payments.
Introduction
HRPilot AI is a CodeSurge AI SaaS platform for HR, payroll, employee management, attendance, leave, documents, and subscription billing. This Privacy Policy explains how we handle information when companies and their authorised users use the service.
Information We Collect
We may collect account details, work email addresses, company profile details, tenant configuration, login/session information, usage activity, support messages, and information entered by authorised administrators or employees.
Employee And Payroll Data Handling
HRPilot AI processes employee records, salary structures, payroll runs, payslips, leave, attendance, statutory identifiers, bank payout references, and documents only to provide HR and payroll functionality to the tenant company.
Tenant And Company Data Handling
Tenant profile data, country, currency, statutory settings, roles, permissions, subscription status, and configuration values are used to operate the correct HRPilot AI workspace and country-specific workflows.
Payment Data Handling
Payment processing is handled through Razorpay or other supported payment gateways. HRPilot AI does not store full card details, CVV, UPI PIN, or sensitive banking credentials. We may store payment references, invoice numbers, order IDs, payment status, amount, currency, and billing contact details for accounting and support.
How Data Is Used
Data is used to authenticate users, provide HR and payroll workflows, generate reports, manage subscriptions, send operational notifications, provide support, improve reliability, meet legal obligations, and protect the platform from misuse.
Data Security
We use role-based access, tenant isolation, encrypted credential handling where applicable, transport security, audit trails, and operational controls designed to protect business and employee data.
Data Sharing Policy
We do not sell customer data. Data may be shared with service providers such as hosting, email, analytics, storage, payment gateways, or legal/regulatory authorities when necessary to operate the service or comply with law.
Cookies And Session Information
HRPilot AI may use cookies, local storage, or similar session technologies to keep users signed in, remember workspace preferences, secure sessions, and improve product reliability.
Data Retention
We retain tenant, employee, payroll, invoice, and audit data for as long as needed to provide the service, meet legal/accounting requirements, resolve disputes, and enforce agreements. Deletion requests are reviewed according to contractual and statutory obligations.
User Rights
Authorised users may request access, correction, export, or deletion of personal information where applicable. Tenant administrators control most employee records inside their workspace.
Contact Information
For privacy questions, contact CodeSurge AI for HRPilot AI at codesurgeai@gmail.com, Trivandrum, Kerala, India.